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CJT_OIB's avatar
CJT_OIB
Follower
Aug 10, 2024

Orbi 960 and Snap AV

I am trying to connect an Orbi 960 to a Surfborad SB8200 that has two ethernet ports.  I am using one port to connect to a Snap AV network that uses Control4 system.  I am trying to use the other port to connect to Orbi 960 Mesh wifi system.  

 

I can only connect one network.  if I connect the Snap AV network, the Orbi router will not connect.  If I connect the Orbi 960 Router first, then the Snap AV network will not connect.

 

They appear to be blocking each other for some reason.

 

Has anybody experienced this and found a work around?

2 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru
    Aug 11, 2024

    Your observation is correct.  The Surfboard SB8200 cable modem connects to one device, the first one that is connected.

     

    You have to choose:

    • Connect the Snap and then connect the Orbi router to the Snap, or
    • Connect the Orbi and connect the Snap to the Orbi.

     

  • plemans's avatar
    plemans
    Guru
    Aug 12, 2024

    Like CrimpOn, the sb8200 will only connect 1 device. The reason why is the ISP only assigns 1 public IP address. 

    You might be able to call your ISP and see if you can pay for a 2nd IP address (not very likely), switch to a business class line that supports those features, or you can just go modem->router->snap AV