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Forum Discussion
Orbi AX1800 Setup
Trying to install/setup Router RBR350 and 1 Satellite RBS350. Can get the wife network established, but the router is not connecting to the internet. Followed all the guidance about turning off the...
The problem has been solved. It was a setting required by Spark, my ISP here in New Zealand, for non-Spark modems under what they call VID (or VLAN). This was not readily identifiable (at least to me) in the configuration settings for Internet in the Orbi configuration page, which I accessed through orbilogin.com. Local computer company managed to spot the requirement and adjusted it through the Advanced setting menu. Got home, hooked the Orbi up and it all worked fine. So all good now.
Thanks for your response and comment.
I've also updated my Security Questions, by the way, to ones that I can remember the answers to. 🙂
We are on fibre connection, so my setup is connecting the Orbi direct to the ONT box provided by Chorus - the fibre network provider in New Zealand.
Been a good learning experience for me.