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Forum Discussion
tg88
Jun 10, 2021Aspirant
Orbi AX4200 RBK753 - Wifi always connect to main router and not Satellite
Hi
I just bought the Netgear Orbi AX4200 with 1 router and 2 satellites.
Using the Orbi app, the Network Map says 2x Satellites connected and online. However, I noticed all my wifi devices
seem to connect to the main router instead of the Satellite that is nearest?
Do I need to press the sync button eventhough the orbi app says 2x Satellite located?
I tried this sync option as well but no luck
Is there something i missed from the setup?
Hardware Version: RBR750
Firmware Version: v3.2.18.1_1.4.14
Thanks in advance
Problem solved.
I just hope this is not a used product sold to me from the shop.
From the browser ORBI settings (attached devices), I noticed something odd.
My default router IP address is 192.168.1.1
The addresses I am seeing from the UI as followed.
Satellite 1 IP address - 192.168.1.5
Satellite 2 IP address - 192.168.0.43 <----- different subnet!
How did this device end up with different subnet? is this a glitch?
To solve this problem, i have to factory reset with a pin and now I am getting the
correct subnet IP 192.168.1.7 from DHCP