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Orbi AX6000 with Satellite
Recently purchased the Orbi AX6000 which includes a satellite. I am unable to connect an Epson printer NX420 to the network. Any suggestions? Is the printer too old? Thanks.
Thanks for letting us know. Please mark your thread as solved so others will know.
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12 Replies
Be sure printer FW is updated.
Try connecting the printer to the RBR with WPA2 disabled temporarily to see if it will connect. Then try WPA2 and AES.
Contact the printers mfr for additinoal help and information.
Thanks for your response. No success with changing the security settings. I also reinstalled the printer software with the latest FW and no success. My prior Netgear router R6300v2 with extender worked well with the printer but I wanted to improve my WiFi speed so I bought the AX6000.
Try disabling AX functionality -- on the new firmware you can do that by band (2.4 or 5gig) a-- and then reattempt connection.
If you have not updated to the lastet Orbi Firmware, do that first.
- Problem Solved for Epson NX420 and Orbi AX4200:
1. Restore printer to factory default settings.
2. On one laptop: deleted printer drivers then reinstalled driver (we downloaded online) like installing for the first time.
3. Continue setting up wifi connection with a temporary USB cable.
4. Done. Other devices can print like there was no issue.
Credit to https://community.netgear.com/t5/user/viewprofilepage/user-id/396301So do you leave the USB cable connected or no?
Thank for letting us know.
Gm4n wrote:
Problem Solved for Epson NX420 and Orbi AX4200:
1. Restore printer to factory default settings.
2. On one laptop: deleted printer drivers then reinstalled driver (we downloaded online) like installing for the first time.
3. Continue setting up wifi connection with a temporary USB cable.
4. Done. Other devices can print like there was no issue.
Credit to https://community.netgear.com/t5/user/viewprofilepage/user-id/396301- You can remove USB cable when setup is done. You should be able to print through the wifi after that.
