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changelingo's avatar
changelingo
Aspirant
Nov 23, 2022

Orbi RBKE 963B - slow wired connection - running out of ideas.

Fiber connection (1gbit up/down) -> Cat6 -> 963 router -> Cat6 & Cat7 cables to 2 PC's using the 2.5gbit LAN + LAN 2 

 

Satellites working just fine, solid 6-700mbit up/down with no issues what so ever.

Wired connection throttles / stalls at 250mbit down and 4-500mbit up both regardless of which LAN port or cable I use. Tried all variations. Sometimes it's also the other way around. Just hit 350 down and only 150 up so it's far from consistent. (No other devices connected during tests).

 

Connecting either PC (win 10- no option to upgrade to win11) directly to fiber modem provides expected 1gbit speeds up/down - regardless of the three cables I've tried.

Tried with and without satellites connected, tried factory reset and a number of firmware versions.

 

Running speedtest directly from router GUI provides the 1gbit down/up - so there's good speeds coming TO the router at least...

 

This tells me it can't be NIC settings or cables. I'm running out of options here...

Hoping for something else to try, or should I just give up and open a ticket ...?

 

Thanks!

 

 

19 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Is it both the 2.5G and 1G Ethernet ports that do this?

    Have you tried using two 1G ports and leaving the 2.5G port unused?

     

    As long as the router is running the current firmware, v6.3.7.5, looks like a call to Netgear support is in order.

    (If it is not  on the latest firmware, they'll just tell you to update firmware, which will cost you time.)

     

    • CrimpOn's avatar
      CrimpOn
      Guru - Experienced User

      As long as you are enjoying this novel experience, there is one more goofy experiment:

       

      Load up iPerf3 on both PCs. https://iperf.fr/iperf-download.php 

      Open iPerf3 on one PC as a server and the other PC as a client and run a test.

      When I do this on my ancient RBR50, iPerf3 consistently reports about 940MB/s, which is the maximum possible on 1G Ethernet:

      Connecting to host 192.168.1.3, port 5201
      [  5] local 192.168.1.2 port 60530 connected to 192.168.1.3 port 5201
      [ ID] Interval           Transfer     Bitrate
      [  5]   0.00-1.00   sec   113 MBytes   950 Mbits/sec
      [  5]   1.00-2.00   sec   113 MBytes   949 Mbits/sec
      [  5]   2.00-3.00   sec   113 MBytes   949 Mbits/sec
      [  5]   3.00-4.00   sec   105 MBytes   882 Mbits/sec
      [  5]   4.00-5.00   sec   113 MBytes   949 Mbits/sec
      [  5]   5.00-6.00   sec   113 MBytes   949 Mbits/sec
      [  5]   6.00-7.00   sec   113 MBytes   949 Mbits/sec
      [  5]   7.00-8.00   sec   113 MBytes   949 Mbits/sec
      [  5]   8.00-9.00   sec   113 MBytes   948 Mbits/sec
      [  5]   9.00-10.00  sec   113 MBytes   948 Mbits/sec
      - - - - - - - - - - - - - - - - - - - - - - - - -
      [ ID] Interval           Transfer     Bitrate
      [  5]   0.00-10.00  sec  1.10 GBytes   942 Mbits/sec                  sender
      [  5]   0.00-10.00  sec  1.10 GBytes   942 Mbits/sec                  receiver
      
      iperf Done.

      If two PCs connected to the 960 Ethernet ports do not perform in a similar manner, I would be very disappointed.

      • changelingo's avatar
        changelingo
        Aspirant

        Hi,

         

        Very interesting test indeed.

         

        Check this out. This is consistent with the speeds I'm getting on fast.com + Speedtest (app and web, same results)

        Using this argument:

        iperf/iperf3 -c remotehost -i 1 -t 20 -rRun a test from remotehost to localhost

         

        Then I ran iPerf3 with a different argument

        iperf/iperf3 -c remotehost -i 1 -t 20 -w 32M -P 4Run a test with 4 parallel streams, and with a 32M TCP buffer

        ... and got better results:

         

         

        Not sure what conclusions to draw, or where to go from here?

    • changelingo's avatar
      changelingo
      Aspirant

      Thanks, I've tried to run wired connections in isolation + combination from all available ports.

      No difference unfortunately 😕

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the Mfr and model# of the Internet Service Providers ONT the NG router is connected too?

    Has Armor or any SPC been enabled by chance on the RBR? 

     


    changelingo wrote:

    Fiber connection (1gbit up/down) -> Cat6 -> 963 router -> Cat6 & Cat7 cables to 2 PC's using the 2.5gbit LAN + LAN 2 

     

    Satellites working just fine, solid 6-700mbit up/down with no issues what so ever.

    Wired connection throttles / stalls at 250mbit down and 4-500mbit up both regardless of which LAN port or cable I use. Tried all variations. Sometimes it's also the other way around. Just hit 350 down and only 150 up so it's far from consistent. (No other devices connected during tests).

     

    Connecting either PC (win 10- no option to upgrade to win11) directly to fiber modem provides expected 1gbit speeds up/down - regardless of the three cables I've tried.

    Tried with and without satellites connected, tried factory reset and a number of firmware versions.

     

    Running speedtest directly from router GUI provides the 1gbit down/up - so there's good speeds coming TO the router at least...

     

    This tells me it can't be NIC settings or cables. I'm running out of options here...

    Hoping for something else to try, or should I just give up and open a ticket ...?

     

    Thanks!