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Orbi RBR750 Firmware V4.6.5.14_2.0.54 causing WiFi 6 issues
I just upgraded to firmware V4.6.5.14_2.0.54 and now having connection & performance issues. My Samsung Note 10+ which has always connected as WiFi 6 is now constantly loosing WiFi 6 status unless I get close (25-feet) to the router. Yes I have rebooted/power-cycled everything multiple times. When it dropped WiFi 6 this morning, I verified via moble app that I was connected to the router, not a satellite.
9 Replies
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?You may need to factory reset the system and power the system OFF as well.
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150287/highlight/true#M21560
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150391/highlight/true#M21575
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150417/highlight/true#M21579The service provider is Verizon Fios and the WiFi in the router is turned off/disabled.
What is the size of your home? Sq Ft: 2300.
What is the distance between the router and 📡 satellite(s)? The router is upstairs where I could run an Ethernet cable from the Fios modem to it. The satellite is downstairs on the complete opposite side of the home - at least 100-feet.The Orbi is configured as AP mode only.
The Orbi WiFi channels are configured as 2.4GHz Channel: 11 and 5GHz Channel: 36.
I also have a Nighthawk R7900P that I kept since I have older IoT devices that would not connect to the Orbi even after turning off AX on 2.4GHz (per a Netgear tech). It is setup 2.4GHz Channel: 1 and 5GHz Channel: 161. (only 1-5Ghz antenna enabled)
Any Wifi Neighbors near by? If so, how many? There are a few. I am attaching a screenshot from WiFi Analyzer (Android App).
I never had these problems until the firmware update.
Forgot to upload the WiFi Analyzer 5Ghz graph
