NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBR750 keeps disconnecting from (2) Satellites (RBS350)
In the Orbi App I recently clicked the "update firmware" for my RBR750 router, after updating it's been disconnecting from the (2) RBS350 satellites. I've tried to do resets of the satellites and also did a factory reset of the entire router + satellites. I was able to get them to connect for about a day and now I can't get the satellites to connect.
RBR750 - FW V7.2.6.31_5.0.24
RBS350 - Firmware Version : V4.4.1.29
I tried looking for a more current FW for the RBS350, but I appear to be running the latest that's on the support site.
Anyone have an idea of how to fix this?
Thanks
7 Replies
You need to downgrade the RBR750 beck to v4 FW:
tdl129 wrote:
In the Orbi App I recently clicked the "update firmware" for my RBR750 router, after updating it's been disconnecting from the (2) RBS350 satellites. I've tried to do resets of the satellites and also did a factory reset of the entire router + satellites. I was able to get them to connect for about a day and now I can't get the satellites to connect.
RBR750 - FW V7.2.6.31_5.0.24
RBS350 - Firmware Version : V4.4.1.29
I tried looking for a more current FW for the RBS350, but I appear to be running the latest that's on the support site.
Anyone have an idea of how to fix this?
Thanks
Downgraded to v4 and that fixed the issue. I made sure to turn off auto update.
Thanks all!
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
