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Orbi RBR760, guest network, giving improper IP and subnet
I recently bought and installed from Costco the Orbi RBR760 (router) and 2 RBS760 (satellite).
It's running firmware version V6.3.6.4_1.2.68.
Guest network setup and running without issue for a bit But then a few devices that are using on the guest network will connect but won't receive proper IP and subnet. Items that are working are connecting to 192.16.2.x/24. When I get a bad connection on the guest wifi, it connects on 169.254.x.x/16. I have no clue where it's picking this up from. If I change the wireless SSID, it seems to work for a bit and then has same issue. Once the device has this issue, it can't fix it for that particular SSID.
Has anyone run into this problem and found a solution?
Scott
Problem resolved.
I had Orbi cancel the "Parental control" feature. This gave me back the "Access Control" section on the web administration page. Once I turned off all the Access Control, the problem went away. Now I need to learn a bit more on how Orbi's access control works.
8 Replies
Additional info: I'm running the router as a router, not using AP mode. I have Verizon FIOS and a direct Ethernet connection from the ONT.
For Guest Network IP addresses, the network does use and would be expected to use a 192.168.2.x IP address string. This is expected behavior since the GN is separate from the main LAN network.
I agree. Those devices that pick up 192.168.2.0/24 work fine. Some devices are picking up something completely outside that address space. Those devices can't access internet. I can't figure out how or why they are picking up wrong IP range.
The 169 is a APIPA address, a self assigned address that the system seems to be detecting when the normal DHCP didn't get the device a correct IP address or the device didn't correct handle the IP address given by the DHCP server. Normally the system should be able to hand out a 192.168 address to the device. There is a problem with the device or between the RBR and the device.
How many devices are you connecting to the GN?
BE aware there is a short time frame on when GN is working for connected devices. This is a based on historical design that the GN devices are only connected for a short period of time then the lease time expires for the guest device. Something users don't keep in mind. GN was not intended to support long term connections.
I would reset the connecting device as well to see if this help the device get a proper IP address from the RBR.
