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orbi RBRE960 vpn and Webex issues
Recently upgraded from RBR50 and experiencing issues with Webex video calling I use most of the day. This issue did not happen with RBR50 set up. Currently on v6.0.3.85. The issues is that the audio will cut out like consistently like I don't have enough bandwidth. But bandwidth is not the issue. Other applications, streaming, gaming, are not impacted. I've tried wired to the Satellite and just wifi and issue persists. I'll be switching back to the RBR50, for now, but just confirming if there are settings, interference, or something just funky with Webex w/VPN on my configuration. I did also switch from ATT Uverse, to much faster Spectrum. However, when I connect back the RBR50 I do not have the issue with either provider. Please help!
9 Replies
did you try disabling sip alg and rebooting the router?
thank you, the "Disable SIP ALG" was checked, I guess by default as I did not change this setting.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What devices are you using thats connected to the system?
Is Armor or SPC enabled on the system?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡Try turning OFF the RBS and connect just to the RBR. Same thing still happens?
jaberle wrote:
Recently upgraded from RBR50 and experiencing issues with Webex video calling I use most of the day. This issue did not happen with RBR50 set up. Currently on v6.0.3.85. The issues is that the audio will cut out like consistently like I don't have enough bandwidth. But bandwidth is not the issue. Other applications, streaming, gaming, are not impacted. I've tried wired to the Satellite and just wifi and issue persists. I'll be switching back to the RBR50, for now, but just confirming if there are settings, interference, or something just funky with Webex w/VPN on my configuration. I did also switch from ATT Uverse, to much faster Spectrum. However, when I connect back the RBR50 I do not have the issue with either provider. Please help!
jaberle
