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peter67's avatar
peter67
Follower
Mar 06, 2025

orbi router RBR750

I believe I have to do a hard reset on my device. My question is will I lose the ability to connect all of my other devices that have already been set up. Will I have to connect each device again one by one ? The reason why I have to do a reset is because I can not update the firmware. I am not able to get into the app to control any of the satellites. I never set up an admin password because this is just for home use. Somehow I need the admin password to get in. Security questions that I need to answer are not the correct ones. So what is the best advice to get this cleared up.  Thanks

 

Peter

2 Replies

  • IF you factory reset the RBR and setup from scratch and use same SSID name and password for the wifi, your devices will auto re-connect. 

  • Any progress on this? 


    peter67 wrote:

    I believe I have to do a hard reset on my device. My question is will I lose the ability to connect all of my other devices that have already been set up. Will I have to connect each device again one by one ? The reason why I have to do a reset is because I can not update the firmware. I am not able to get into the app to control any of the satellites. I never set up an admin password because this is just for home use. Somehow I need the admin password to get in. Security questions that I need to answer are not the correct ones. So what is the best advice to get this cleared up.  Thanks

     

    Peter