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Forum Discussion
DNielsen
Jan 15, 2022Aspirant
Orbi Satelit loosing connection - Ethernet Backhaul connected
Just got a RBR750 and RBS750. The RBR in the main house works fine. But I seems to have issues with the RBS750, which is in the workshop.
They are backhaul connected via ethernet cable.
From time to time, it just drops the connection (Every 10-15 minutes). I'm perfectly connected to the sattelite (which I can ping) but I cannot ping the main router, while its lost:
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
But no problem pinging the satelite:
Reply from 192.168.1.4: bytes=32 time=2ms TTL=64
Reply from 192.168.1.4: bytes=32 time=2ms TTL=64
Reply from 192.168.1.4: bytes=32 time=2ms TTL=64
Reply from 192.168.1.4: bytes=32 time=10ms TTL=64
Both computers does it, the desktop where I got a ASUS AX58BT WiFi 6 card, and my laptop; MSI with Intel Wireless card.
The app says there is connection between the router and satelitte.
The ethernet cable works without any flaws with other routers.
Any ideas? What am I doing wrong?
what version of the firmware is the router/satellite on?
there's a beta version that just released that had a lot of fixes.
8 Replies
what version of the firmware is the router/satellite on?
there's a beta version that just released that had a lot of fixes.
- DNielsenAspirant
They where on the latest stable version. Just applied the Beta firmware to see if that fixes some of the issues :-)
- DNielsenAspirant
So far, a couple of hours in, and haven't seen a dropout since, fantastic, thanks! :-)
Just curious, did you power cycle the RBR and RBS after applying the v5 FW or was a reset performed and setup from scratch or just applied the FW and continued with out interrption?
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Are the RBS directly connected to the RBR or is there a LAN switch in betwen?
DNielsen wrote:
Just got a RBR750 and RBS750. The RBR in the main house works fine. But I seems to have issues with the RBS750, which is in the workshop.They are backhaul connected via ethernet cable.From time to time, it just drops the connection (Every 10-15 minutes). I'm perfectly connected to the sattelite (which I can ping) but I cannot ping the main router, while its lost:Reply from 192.168.1.1: bytes=32 time=3ms TTL=64Request timed out.Request timed out.Request timed out.Request timed out.Request timed out.Reply from 192.168.1.1: bytes=32 time=3ms TTL=64Reply from 192.168.1.1: bytes=32 time=3ms TTL=64But no problem pinging the satelite:Reply from 192.168.1.4: bytes=32 time=2ms TTL=64Reply from 192.168.1.4: bytes=32 time=2ms TTL=64Reply from 192.168.1.4: bytes=32 time=2ms TTL=64Reply from 192.168.1.4: bytes=32 time=10ms TTL=64Both computers does it, the desktop where I got a ASUS AX58BT WiFi 6 card, and my laptop; MSI with Intel Wireless card.The app says there is connection between the router and satelitte.The ethernet cable works without any flaws with other routers.Any ideas? What am I doing wrong?- DNielsenAspirant
Directly, no switch in between.