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Forum Discussion
Skycutie
Aug 27, 2020Aspirant
Orbi satellite rbs850 wrong serial number
The WiFi keeps dropping connection. Upon further inspection, I noticed the serial numbers from the app & actual satellite are wrong. How do I fix this? And will this actually make the satellite work?...
CrimpOn
Aug 27, 2020Guru - Experienced User
Mstrbig wrote:
Any new firmware update recently?Roboot the Orbi and see if it corrects it. Instead of the app, what does it show if you go to orbilogin.com?
Where does the Orbi web interface show the serial numbers for the router and satellite(s)?
I so seldom use the "app" that I had never noticed that it displays the device serial number. Have been through much of the web interface and cannot find it.
Mstrbig
Aug 27, 2020Master
CrimpOn wrote:Where does the Orbi web interface show the serial numbers for the router and satellite(s)?
I so seldom use the "app" that I had never noticed that it displays the device serial number. Have been through much of the web interface and cannot find it.
Don't think it's available in the Web interface.
In the app Load the app, click the big router, click on router or one of the satellites, click details.