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Forum Discussion
Orbi wifi 6 locks up when ipad goes flat, 2 times now
So twice now, my Orbi Wifi 6 (ax1800 rbr350) locks up (PC Internet drops and lost access to WiFi) when my sons Ipad has gone flat. It has happened twice now..
Simple unplug power, 10 seconds, replug back in works but besides the point..
Anyone from NetGear - please fix and send out patch to Telco's.. Im with 2degrees in New Zealand.
4 Replies
what do you mean its "gone flat".
Battery died?
Set it down?
What firmware is on the Orbi?
What modem/gateway is it connected to?
Hi,
Sorry what I mean is when the battery in iPad goes down to 1% or 0% (and needs to be recharged).
firmware v4.20.0.4
RBR350
Firmware is managed by Telco so we cannot upgrade ourself, and if we could we would lose support from Telco.
IF FW is managed by your ISP, you'll need to contact them for help and support for information regarding this since they are handling the FW on your system. Sometimes ISPs do this while using actual NG routers but they develop and test FW for there uses on there services which is out of NGs hands.
No Modem/gateway other than tis device. Only this device is in the flow.
Ont -> Orbi -> devices
