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acebeforejack's avatar
Dec 20, 2019

Orbi wifi 6 RBR850 hardwire speeds slow

I recently upgraded my home wifi to the newest Orbi wifi 6 imesh, (RBR850) Before i changed out my other router i tested my speeds hardwired and wirless. I am getting 1g thru comcast.. Before i switch routers i was getting 750-900 mbps ( hard wire ) No after upgrading to Orbi im getting 300 mbps on the same computer... At times it will jump up to 700 but before the test is over it goes all the way down to 350 or lower..  Thats one issue im trying to solve.. Another one is, when my iphone 11 is hooked to wireless and i do a speed test  ( near the router ) and i get 800-900 mbps, But if i go in the living room where the satellite is i only get 400 or so mbps.. Isnt the point of the satellite to get the max speeds all around the house? Thanks for any help

22 Replies

  • What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

     

    Are you sure you are connected to the RBS in the living room with the phone? Besure that when you move near the RBS, turn OFF the iphones wifi for 5 seconds then back on so it will connect to the RBS. 

     

    Download and install WiFi Sweet Spots on the iphone to check the connection rate between the iPhone and RBR and RBS.

    • acebeforejack's avatar
      acebeforejack
      Aspirant

      Firmware Version
      V3.2.8.5_1.2.3

       

      Modem is a arris Model sb8200

       

      Ill try the sweet spot app and try reconecting the iphone to wifi. Thank you for your help.

       

       

       

      • Chuck_M's avatar
        Chuck_M
        Mentor

        Are there any switches involved in the wiring>?