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Forum Discussion
Kashbo
Mar 05, 2023Aspirant
Purchased RBR850 and did factory reset but cannot access orbilogin.con
Model version: Orbi RBR850 Firmware: v4.6.14.3 Hello, I purchased a Orbi Wi-Fi mesh system from a friend. I am trying to set up a VLAN, however, it seems that I do not have access to the orbilog...
- Mar 05, 2023
Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 15 seconds then let go. Power OFF the ISP modem for 30 seconds than back on. Wait for the WHITE led to slowly pulsate on top of the RBR, then log in to orbilogin.com or 192.168.1.1 using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.
Kashbo wrote:
Model version: Orbi RBR850
Firmware: v4.6.14.3
Hello,
I purchased a Orbi Wi-Fi mesh system from a friend. I am trying to set up a VLAN, however, it seems that I do not have access to the orbilogin.com.
He cannot remove it from his account, and it will not let me change any password outside of the App. I tried doing a factory reset but the orbilogin password is not resetting to default. Can anyone help me accomplish the reset or help establish what I am doing wrong?
Thanks in advance!
Kashbo
Mar 06, 2023Aspirant
Looks like the factory reset through the app was what tripped me up. I used the same credentials and it didn't work. Doing it through the PC via a wired connection worked fantastically. Thank you!
FURRYe38
Mar 06, 2023Guru
Ok, ya the Orbi app can be problematic. Why I prefer to set up using the RBRs web page initially. Then log in with the Orbi app afterwards.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡