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RBK352 satellite synch issue.
Dear Community, I have encountered installing new Orbi RBK352. For some reasons I cannot synchronize satellite once it's relocated into seperate floor. What's very strange is:
1) any personal device I have (IPhone or HP laptop) wery well detecting signal from master router (located floor above).
2) signal range brodcasted from master router is detected as strong by these personal devices. It's around 70 % strong.
3) Speed performance measured on 2nd floor or ground floor (master router is placed in 1st floor) are very good. Actually with ISP link capacity offered by provider.
4) Firmware ver installed: 4.3.4.8
Im summary - what I have observer is for some reason stetelite cannot detect master router even when other devices can.
Did anyone from Community encountered such case ? Any tips, fixes or suggestion ?
PS. If I can share more testing results or config to understand issue better I'm here to help.
Thank you :)
What is the distance between the router and 📡 satellite(s)?
Try swapping RBS locations with the other RBS to see if problem follows...
5 Replies
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Does the RBS sync when near the RBR?Good Morning
thank you for picking this this topic UP and please see me responces blow :
1) What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too :
It's Polish Orange Funbox 3.0 (FTTH). Circuit based optic converted into eth copper interface (that converter is also provider eqipment ) and then connected into Funbox.
2) What is the size of your home? Sq Ft? :
a) The ground floor is about 65 m2 (+ garage)
b) First floor: 100 m2 (4 rooms + 2 bathrooms and hall).
c) 2nd floor (where I'm expirecing synch issues) 30 m2
What is the distance between the router and 📡 satellite(s)? - currently it's around
What is the distance between the router and 📡 satellite(s)?
Try swapping RBS locations with the other RBS to see if problem follows...