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chet99's avatar
chet99
Tutor
Aug 23, 2021
Solved

RBK753 - long connection time from startup - windows

Hey folks:

 

It's been a bit of a bear setting up this system.  After finally updating firmware manually, and fighting to connect satellites, it is now taking 5-10 minutes for windows machines to access DNS via Wifi.  They show a connection, but "No internet access".

 

Anyone else with this issue?  I can't wait up to 10 minutes for a connection every time I start my computer.  (It has happened on 4 different Windows computers).

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Are the Windows devices wireless or wire connected? 

    • chet99's avatar
      chet99
      Tutor

      Firmware Version
      V4.6.3.7_2.0.4.  (But device crashed during firmware download at first setup.  Satellites were updated manually, I have not been able to manually update the router firmware - it fails).  

       

      Orbi router is connected via Ethernet to Verizon ONT (don't know the model).  Orbi is providing DHCP.

       

      Actiontec MI424WR connected (Orbi LAN to Actiontec WAN) for MOCA connection to DVR box.  (Radio is disabled - this worked with my prior mesh system).

       

      Windows devices connection via wire have no issues.  Only those connected via Wifi. 

       

      Thanks for the quick response.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        How are you trying to update the RBR FW? wired PC and web browser or auto update or thru Orbi app?

        Try using the modems DMZ for the RBR in router mode. Your modem has a built in router already which is not recomended. 

        You might also try AP mode on the RBR as well.