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Forum Discussion
Nnyan
Aug 21, 2020Tutor
RBK753 and Hayward Omnilogic Controller wifi
We finally have our new pool equiptment installed but I'm having trouble connecting the Hayward pool controller wifi to the Orbi network. The controller is 2.4Ghz only and I would like it to connect to our guest wifi. But it just will not connect. It gets an IP address and I see it attached in the webui and phone app but the (simple) diagnostics on the Omnilogic is good until it tried to reach the gateway (192.169.1.1) and it fails and you can't continue. I don't know if it's trying to ping the gateway but that makes sense. Whatever it's trying to do it fails. If I connect it to the main wifi network (non-guest) it goes through fine.
Thank you for any help!
6 Replies
Please post about this over in the Orbi AX Forum:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Thank you.
Nnyan wrote:We finally have our new pool equiptment installed but I'm having trouble connecting the Hayward pool controller wifi to the Orbi network. The controller is 2.4Ghz only and I would like it to connect to our guest wifi. But it just will not connect. It gets an IP address and I see it attached in the webui and phone app but the (simple) diagnostics on the Omnilogic is good until it tried to reach the gateway (192.169.1.1) and it fails and you can't continue. I don't know if it's trying to ping the gateway but that makes sense. Whatever it's trying to do it fails. If I connect it to the main wifi network (non-guest) it goes through fine.
Thank you for any help!
- NnyanTutor
Sorry about that I thought I was in the right forum.
You are now. :smileywink:
If you connect both the controller the controllers app to both guest network, can the app connect to the controller?
I believe the Guest Networks uses a different IP address from .1.1, Also guest network is not supposed to have access to the LAN side, 1.1. so If you put something in Guest Network and try to access this device from the main LAN side, you won't be able to. How this works. I would presume that you should connect the controller to the main network if your the only one that has access.
- NnyanTutor
It never gets that far b/c it fails the network setup phase (where the controller tries to reach the gateway). So its not found in the controller app and you can't bypass this phase. I understand that the guest wifi is on it's own network 192.168 network and can't talk to the non-guest network.
I would make contact with the MFr of this controller to see if there is any more information or help regarding there product.