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Soloman's avatar
Jun 29, 2022
Solved

RBK763S (AX5400). SSID reset required

Ever since purchasing my new RBK 763S, I have had an issue with a requirement to setup a new SSID after my Internet connectivity is dropped, or if we experience a power outage.  If I do not change the SSID many IOT items (including my iPad) struggle to maintain connectivity.  My service provider is Comcast, and my Cable modem is a Netgear CM1100.  There are around 80+ items that are connected via the RBK763S on my home Network so when this does occur, the end effect is that I have to run around a reset the SSID and passwords for all of the IOT items that are on my Network.  It is quite a burden in having to do this for so many of these IOT entities.  Is there a way to get around this?  Any ideas on what could be causing it?  

  • Yes. I use 50% on mine. Seems to also help steer devices to RBS as well vs the RBR. Orbi systems are fairly powerful. 

10 Replies

  • What Firmware version is currently loaded?

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

     

    You don't need to change the SSID or should need a reset. 

     

    80 devices is kinda high...not sure if this will impact or cause what your seeing. 

     

    Can you disable say half of these device and see if this changes the behavior? 

    • Soloman's avatar
      Soloman
      Star

      Current Software version is V6.3.1.0_1.1.41.  Separation is ~20 ft to 1 Satellite (also through walls) and ~35 feet to the second Satellite (also through walls).  About half of the devices are wired using Ethernet and Netgear switches.  When fewer items are connected I was still having issues connecting my iPad with the previous SSID, changing my SSID was a solution one of the Netgear Tech support reps suggested after walking through the initial setup with me.

      • FURRYe38's avatar
        FURRYe38
        Guru

        Soloman wrote:

        Current Software version is V6.3.1.0_1.1.41.  Separation is ~20 ft to 1 Satellite (also through walls) < this would be WAY TOO close for this one RBS to the RBR.

         

        and ~35 feet to the second Satellite (also through walls).  About half of the devices are wired using Ethernet and Netgear switches.<What model # are these switches?   When fewer items are connected I was still having issues connecting my iPad with the previous SSID, changing my SSID was a solution one of the Netgear Tech support reps suggested after walking through the initial setup with me.

        What CAT# lan cable are you using?