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Forum Discussion
Solved
RBK852 - 5GHz disabled but Satellite shows 5GHz?
Can a mod move this to a more appropriate forum? The required "Labels" wasn't populating for me in the Orbi WIFI 6 (AX) AND Wi-Fi 6E (AXE) Mesh Systems so posting here in the hopes someone can redirect this to the correct place.
Products
- RBR850
- V4.6.9.11_2.3.5
- RBS850
- V4.6.9.11_2.3.5
Environments
- Windows 10 Pro for gateway changes
- iPhone 12 Pro Max for in app verification of changes
- Connected to Altice UBC1340 router configured as Bridge
What's the problem?
Like most folks, I have a mix of devices and some of them only support the 2.4 band. After reading the forums, I disabled the 5 GHz band and was going to follow guidance to connect the 2.4 devices first, and then re-enable 5 GHz.
However, I didn't get that far. After disabling the 5 GHz band, I wanted to verify the Connection Type for the Satellite and strangely it still reflects 5 and not 2.4 despite 5 ostensibly being disabled.
What am I doing wrong? What am I not understanding? Appreciate any help or guidance.
Supporting Info
5 GHz band disabled
Satellite on 5GHz
The Check box next to 2.4 and 5Ghz is for AX MODE, that disable or enabled the AX mode operation over 2.4 or 5Ghz or both. It does NOT disable the actual radios.
Your behind on FW.
If you need specific configurations for IoT devices and need only 2.4Ghz, then you'll need to update to v7.2.6.21:Then you'll have the ability to set up a separate IoT network for your devices.
https://kb.netgear.com/000064267/How-do-I-enable-or-disable-the-Internet-of-things-IoT-network-on-my-Orbi-WiFi-6E-System
https://kb.netgear.com/000064269/How-do-I-change-the-Internet-of-things-IoT-network-name-SSID-and-password-on-my-Orbi-WiFi-6E-System
4 Replies
The Check box next to 2.4 and 5Ghz is for AX MODE, that disable or enabled the AX mode operation over 2.4 or 5Ghz or both. It does NOT disable the actual radios.
Your behind on FW.
If you need specific configurations for IoT devices and need only 2.4Ghz, then you'll need to update to v7.2.6.21:Then you'll have the ability to set up a separate IoT network for your devices.
https://kb.netgear.com/000064267/How-do-I-enable-or-disable-the-Internet-of-things-IoT-network-on-my-Orbi-WiFi-6E-System
https://kb.netgear.com/000064269/How-do-I-change-the-Internet-of-things-IoT-network-name-SSID-and-password-on-my-Orbi-WiFi-6E-SystemThanks so much for the quick and detailed response.
I've completed the Firmware update, and will be following-up on the configuration of devices.
Thanks again for the information. I wanted to follow-up with a new question.
After updating the firmware, that seemed to be enough to connect my 2.4-specific devices to the non-IoT network, which is awesome!
Is there any specific documentation/expectation you could point me to (I can't seem to find any) that would detail why I would want to utilize the secondary IoT network?