NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cjohn7
Nov 21, 2020Aspirant
RBK853 Satellites are EXTREMELY slow. At this price, I'm sure something is wrong
Hi all,
Just bought a brand new RBK853 system.
My ATT fiber is 1GB. The ATT Modem/router Wifi gives out about 200-300 mbps when next to the router.
I am running the Orbi in AP mode because my ATT Pace 5268ac modem/router doesn't have bridge mode and I really only need the orbi for better Wifi coverage.
I have the Modem/Router's Wifi disabled and put the Orbi RBR850 in AP mode.
Firmware is latest 3.2.16.22
I have a 3-story house and the router is in my basement (due to ATT fiber line restrictions)
The Wifi from the orbi router(AP) is great... ~600-800 mbps in the basement
The Wifi from the orbi router when on the 1st floor is ~300 mpbs
The Wifi from the orbi router when on the 2nd floor is ~80 mpbs
So I want to put one satellite on the 1st floor and one on the 2nd floor
However the satellites speed are HORRENDOUS.
So I did a few tests.
Test with a satellite in the same room as the router (AP). the satellite connected good (blue light)
1) Wired my laptop to the satellite and speedtest showed ~100 mpbs
2) Then tried wireless on the laptop. Same speed about ~100 mpbs
3) iPhone 12 Pro ~120mpbs
Not good...these satellites I know are being sold as 5GHZ backhaul which should be almost same speed as the Router
so I need the satellites on the other floors, so I moved one to the 1st floor and tested. The satellite connected good (blue light)
1) Wired laptop ~20mpbs
2) Wireless laptop ~20mpbs
3) iPhone 12 Pro ~3.4 mpbs to ~20 mpbs
This is obviously not going to work. How are these satellites supposed to achieve the speeds being advertised
I tried different settings on the RBR to no avail.
1) I turned off 20/40 mhz coexistence
2) I changed channels on 2.4 and 5ghz
3) This firmware has no options for daisy chain or MU-MIMO or any of the previous advanced settings
I paid close to $1000 for this system and will have to return it if this isn't going to work as advertised.
I have looked at all threads in here and tried everything suggested by FURRYe38. Nothing helped.
Just a note, I reverted back to my ATT modem/router's Wifi. I use two dinky AirTies wifi extenders (one on 1st floor and one on 2nd floor). Those dinky extenders are producing better wifi extension (~50-80 mpbs on both floors) than these Orbi satellites.
I cannot for the life of me see how that can be with a $1000 system vs. a $40 wifi extender
Please help, I really wanted this system to work.
Thanks much,
Chris
22 Replies
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteWhat i'm getting with my 12 Max phone using v16.6 and RBS are wireless connected:
- Cjohn7AspirantMy house is 4200 sq ft.
During my last test I only had one satellite set up on the 1st floor. I would say its at least 30’ away.
Connection to RBR was good. Speed very slow.... a crawl. Speed test sometimes would just spin trying to find nearest server.
Previous test was having satellite in same room as RBR. line of sight. Speed was only 100mbps.
Both satellites were behaving same way. So I don’t think its a defective hardware issue.
Seems the satellites just aren’t providing any strong speed even close to the RBR.
I’ve tried factory reset on both RBR and RBS and still same issue.
Thanks,
Chris- MstrbigMaster
Cjohn7 wrote:
My house is 4200 sq ft.
During my last test I only had one satellite set up on the 1st floor. I would say its at least 30’ away.
Connection to RBR was good. Speed very slow.... a crawl. Speed test sometimes would just spin trying to find nearest server.
Previous test was having satellite in same room as RBR. line of sight. Speed was only 100mbps.
Both satellites were behaving same way. So I don’t think its a defective hardware issue.
Seems the satellites just aren’t providing any strong speed even close to the RBR.
I’ve tried factory reset on both RBR and RBS and still same issue.
Thanks,
ChrisCheck your network connection cable to the ISP modem. If it is CAT5, you will be limited to the 100Mbps. If it is Cat5, upgrade to Cat5e or Cat6.
The satellites are a different issue. Maybe interference. try changing WIFI channels.