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Forum Discussion

andwheeler's avatar
andwheeler
Aspirant
Dec 18, 2020

RBK853 Solid White Light After Power Cut

Firmware Version V3.2.16.22_1.4.9

We had a couple of power cuts last weekend and since then the LED on the modem has stayed on solid white. I have tried power cycling etc. but the light remains on. Everything is working fine but the light remains.  Should I leave it as everything is working ok? Thank you 

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru
    Dec 18, 2020

    ON the modem? The RBK is a router and satellite system. No modem.

     

    Did you try powering off both router and ISP modem for 30 seconds then back on with the modem first, then router? 

    • andwheeler's avatar
      andwheeler
      Aspirant
      Dec 18, 2020

      Yes, sorry on the router. I have tried switching both ISP ONT & router off for 30secs then switching on the ISP ONT on then router once that booted up and showing green status. White light remains on solid on router. Thank you 

      • FURRYe38's avatar
        FURRYe38
        Guru
        Dec 18, 2020

        Be sure your using a good quality LAN cable between the ONT and RBR. Cat 6 is recommended.

        You might try a factory reset on the RBR and setup from scratch..