NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBK853 With Ethernet Backhaul Satellites Drop Out
Hello
I have just replaced my RBK53 with RBK853 and am having issues with my satellites.
My setup is as follows:
Router connected to VirginMedia for Internet
2x Satellites directly connected to Router via Ethernet cable (no switches in between, but there are some switches then onward connected to the ORBI devices
All devices running V4.6.3.16_2.0.51
When it first boots up it all appears connected, the satellites show as wired connections to the router and everything looks and seems to work OK.
Then, at apparently random times, devices will drop from the network (usually the satellites it would seem and lose internet connetivity. The rest of the house will remain OK. Ethernet connected devices will remain OK. Those devices connected wirelessly to the main router appear OK.
On some occassions I will log onto the satellites and see no devices connected to one or other of them. Which in a house with multiple wireless devices (circa 20-30 at any one time) that appears to be very improbable.
When searching on forums it seems "similar" things to this have happened to other people although I have never really been clear on what has resolved it for them. i.e. different solutions appear for some of them, like disabling AX, running new cables etc..
Any thoughts or advice would be welcome. This is so frustrating having spent a lot of money on the kit I expected it to be an immediate improvement on my RBK53 set up, not a step backwards.
41 Replies
Was the RBS first wirelessly synced to the RBR first?
What is the CAT# cable being used? CAT6 is recommended.
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
Hi
On the first question, I actually added them as wireless first accidently. My intention was to do it through Ethernet at the start, however, i realised after I set up that one end was unplugged!!! So I connected via ethernet after initial set up.
The cat cable is CAT6.
Distance is a little hard to measure as the crow flies, but I would say as staight line they are just under 30ft, obviously with walls, stairs etc in the way :-)
Thanks
AndyPossible distance could be a factor, I would try moving the RBS out a bit farther if possible, or turn down the power output on the RBR from 100% to 50% and see if anything appears on th RBS.
