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Forum Discussion
MarcCarter
Feb 12, 2023Follower
RBKE960 Apple iPhone/iPad Connection constantly drops
Hi, I have a RBKE963 w/2 satellites-great network speed. My wife's iPad Air (5th gen) and iPhone12 constantly lose the wifi signal. All the devices run the latest IOS. We have tried cold restarts on...
michaelkenward
Feb 13, 2023Guru - Experienced User
plemans wrote:
Try disabling private mac/ip address on it. Plus icloud relay if you're using it.
Read all about it here:
NETGEAR Mobile Applications and Apple Devices FAQ - NETGEAR Communities
Apple strikes again.
Garwoofoo
Feb 13, 2023Apprentice
Disabling those options on my iPhone made no difference, the disconnections kept happening.
What fixed it for me was running both my satellites as wireless. Previously I'd had one connected wirelessly and one via Ethernet, that configuration seemed to be what was causing the issue.
- plemansFeb 13, 2023Guru - Experienced User
Glad to hear you got it fixed then!