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Forum Discussion
RBKE963: Phone randomly switches from nearby satellite to router with weaker signal
Hi all, I recently upgraded my mesh system from the Netgear Orbi RBK752 to the Netgear Orbi RBKE963. My previous RBK752 was working great, but I decided to upgrade because I currently have around 4...
Thanks for responding. I have never enabled Armor on my Orbi system. My guess is that the only way to totally disable Armor is to perform a Factory Reset, reconfigure, and not accept the offer to enable Armor.
How does the Galaxy S24+ indicate that it is connected to WiFi? (does it show 5GHz or 6GHz?)
Yeah, It's been long time since I activated my armor trial on RBR750, most probably the UI/functionality changed through the years and now you have to wait the trial to decide to continue or stop.
I validated my phone was disconnected from the satellite due the poor signal, it connected to the router for about 5 minutes, I opened the Orbi App and saw the phone it was connected to the router, later the WiFi signal strenght increased and checked again and now it was connected to the satellite.
Please notice that I have reduced the ratio for 2.4 ghz to 50% and the satellite where I was using my phone is my desk which I could say is 2 or 3 ft away.
The distance between this satellite and the router is around 30 to 32 ft and between there's a concrete wall around 5 inches. This didn't happen before when I had RBR750, so I'm concerned if this is a configuration issue or hardware issue.