NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBR 750 router not connecting after spectrum outage (modem eu2251)
Yesterday after the outage my RBR 750 won't connect to the spectrum router therefore without internet. I followed the steps below and still did not help. Please suggest 1.) I did power cycle mode...
I was able to resolve this by switching to ap mode and trying to connect directly to modem and revert back to router mode at which point it started working again. Basically, switching to ap mode and reverting back perhaps force triggered to generate a new ip.
Does connecting one ethernet pc directly behind the modem and doing a power cycle on the modem and giveing a minute or 2, does ethernet PC give good internet services here?
What is the brand the model# of the modem currently in place?
Be sure your using good quality LAN cable between the modem and RBR. CAT6 is recommended.
Is IPv6 enabled on the RBR? If it is, disable it.
Try custom DNS like Cloudfare or Quad9 instead of ISP DNS.