NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
czarR
Dec 18, 2025Aspirant
RBR 750 router not connecting after spectrum outage (modem eu2251)
Yesterday after the outage my RBR 750 won't connect to the spectrum router therefore without internet. I followed the steps below and still did not help. Please suggest 1.) I did power cycle mode...
czarR
Dec 18, 2025Aspirant
Yes, I did follow same steps already. Made sure I power cycle the modem first then connect to Orbi. It still did not detect the internet which is the very first step.
FURRYe38
Dec 18, 2025Guru - Experienced User
So the RBR had been working up until the power surge?
Wondering if something did something to the WAN port.
Might try this if you have one, put a non managed 1Gb LAN switch in between the modem and RBR. Connect only the modem and RBR to this switch.
If this fails as well, you may need to maybe put another router in place then configure the RBR for AP mode.
Or use the double NAT condition.
Lastly would be a 30-30-30 reset.