RBR 850 internet drop everyday. PLS HELP

Question

Hi guys&nbsp;hope someone can help please since I'm not super tech-savvy. I’ve been using NBN with More provider and just got myself an RBR850 along with a satellite. It’s been working fine for about two months with three phones, three laptops, and two cameras connected via Ethernet. But now, one of my cameras stopped connecting, and then the other one followed suit. Plus, I've been losing internet almost daily for the past week. I reached out to my ISP, and they tried resetting everything multiple times, but the internet issues keep happening. I came across some older threads mentioning that NBN and Netgear Orbi don’t play nice together, and I saw suggestions about downgrading the firmware. I’m currently on version 7.2.6.31. Could someone walk me through the steps to downgrade? Or do you think I should just get a new Wi-Fi modem?&nbsp;Much appreciated all&nbsp;&nbsp;

plemans · Answer

What modem/gateway do you have from nbn?

plemans · Answer

tunaldo&nbsp;wrote:
Thanks plemans&nbsp;
&nbsp;
Is there anything I should look at the screensnip?
&nbsp;
One thing I notice was that whenever I take the camera ethernet cable out of the modem, the internet back on service

that right there is the clue. the modem you have might have 2x ethernet ports, but the vast majority of ISP's only assign a single public ip address. Meaning that while it has 2x ethernet ports, only 1 device can be connected. If the camera is connected and gets that public ip address from your ISP, the router doesn't get one and isn't connected online. So make sure its only the router connected to the modem.&nbsp;

tunaldo · Answer

Thanks for your reply&nbsp;plemans&nbsp;I'm using NBN box ARRIS - model CM8200B P2&nbsp;

plemans · Answer

you should be able to log into the modem and get a screensnip of the cable connections page and event logs

tunaldo · Answer

Thanks plemans&nbsp;&nbsp;Is there anything I should look at the screensnip?&nbsp;One thing I notice was that whenever I take the camera ethernet cable out of the modem, the internet back on service

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RBR 850 internet drop everyday. PLS HELP

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