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Forum Discussion
MNMarty
Mar 01, 2021Aspirant
RBR750 Can't connect guest network from satellite
I have the RBR750. Router in lower level with one satellite in main level. All good signal strength.
Updated to newest firmware V3.2.16.22
Both main router and satellite have been rebooted. Satellite shows up on Network mapping as connected and working. It's connected with wire.
Guest network connects when I stand next to the lower lever router with Iphone.
Guest network doesn't work when standing next to main level satellite. Keeps saying password is incorrect.
What else should I do to get the guest to work on the main level?
Thanks.
11 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What happens if you set no wifi security on the Guest Network configuration on the RBR just as a quick test and apply the change and reboot the RBR and RBS. Does the phone connect at all?
After testing, re-enabled WPA2 and AES on the Guest Network configuration on the RBR and ensure you input a good working password. Make one simple at first to test with.
- MNMartyAspirant
Well that opened Pandora's box!
I tried rebooting router and satellite and the process would never complete using the phone app. I eventually reset both router and satellite. Tried that a few times. Finally added the second satellite even though I didn't need it for coverage. Finally got everything back up and running. I never unplugged and plugged in my router so many times.
Fixed the guest network issue but now have to rebuild the entire network.
Can someone tell me, do I have to have both satellites up and running to setup the system? Seems crazy to me.
The router is connected to a netgear switch. I disconnected that during setup as well.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Do not use the Orbi app to reset or do FW updates with.
What is the Mfr and model# of the ethernet switch in the configuration?