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taxipom's avatar
taxipom
Initiate
Feb 10, 2023
Solved

RBR750 firmware update

Sorry for my naive question: the automatic installation fails on my Orbi, so I decided to install it manually.

The instructions (https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com )

says that I have to upload a .img file, but the zip file contains only a .chk file.

 

How should I do?

  • the instructions say it can be a .img or .chk file. 

    It works well manually update. Use the .chk file. 

4 Replies

  • the instructions say it can be a .img or .chk file. 

    It works well manually update. Use the .chk file. 

  • Just make sure you're using the right file for satellite and the correct for router. They're different
    • taxipom's avatar
      taxipom
      Initiate

      I will try to do so.

      For information, the instructions says that you can use either .chk or .img for the satellites, but that only mentions .img for the router, hence my confusion. 

       

      Thank you for you help.

      • plemans's avatar
        plemans
        Guru

        Should work fine. 

        So long as you're using the RBR file.