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Stefan-M034's avatar
Stefan-M034
Aspirant
Jun 29, 2022
Solved

RBR750 pink light every day

Hi! 

 

I installed a couple days ago the Netgear Orbi RBR750 and when it works, it really works good. The only thing is that the router show every morning when i wake up the pink light. I already reset the router and buy CAT6a cables. Those things don't fixed te problem.

 

When i reboot the router everything works again. I checked also if i had internet by the provider self and yes that internet works when the Orbi router doesn't work.

 

What i can do more the fix this? 

 

Thanks in advance!

26 Replies

  • ekhalil's avatar
    ekhalil
    Master
    Jun 29, 2022

    This looks to be cause by a long DHCP lease time set by your internet operator:

    Please login to the web interface (orbilogin.com) >> Go to ADVANCED >> ADVANCED Home >> INTERNET PORT >> CONNECTION STATUS. Check there what is stated under "Lease Obtained".

    I had this issue some time ago and I could solve it by changing the "WAN DHCP Lease Time" using telnet commands which is now not possible in Orbi. Fortunately I got this fixed by my internet operator.

    • Stefan-M034's avatar
      Stefan-M034
      Aspirant
      Jun 29, 2022

      Thanks! 

       

      The status under 'Lease Obtained' is 1 days, 0 Hours, 0 Minutes. For sure I can call the provider. What they need to change exactly with the 'WAN DHCP Lease Time'?

      • ekhalil's avatar
        ekhalil
        Master
        Jun 29, 2022

        For me it's 0 Days, 1 Hour, 0 Minutes.

        It will be great if the provider can reduce this lease time as much as possible. 1 day is quite long lease time, I guess that's why you have the issue every morning! 

  • FURRYe38's avatar
    FURRYe38
    Guru
    Jun 29, 2022

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    Stefan-M034 wrote:

    Hi! 

     

    I installed a couple days ago the Netgear Orbi RBR750 and when it works, it really works good. The only thing is that the router show every morning when i wake up the pink light. I already reset the router and buy CAT6a cables. Those things don't fixed te problem.

     

    When i reboot the router everything works again. I checked also if i had internet by the provider self and yes that internet works when the Orbi router doesn't work.

     

    What i can do more the fix this? 

     

    Thanks in advance!