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Mikems's avatar
Mikems
Aspirant
Jul 20, 2022

RBR750 slow

I bought an RBR750 a few months ago and checked my speed from ORBI speed test.  It shows 575 which is good since I have around 500.  Then I ran several tests from the internet and they show under 200.  Why is this so slow?  What can I do?  I purchased from Costco so I could return it?

9 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Please explain how you ran tests "from the internet".  What device? What test?

     

    In general, devices connected to the router over WiFi cannot achieve the same rate of speed as devices connected with Ethernet cable.

    • Mikems's avatar
      Mikems
      Aspirant

      I did run this with my phone connected to the wifi (orbi).

      • Mikems's avatar
        Mikems
        Aspirant

        I used several different internet speeds tests and all tested about the same.  I realize the wifi is going to be a little slow but it is more than 1/2 of the speed I am suppose to get.  

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    What devices do you have connected?

    Be sure to speed test with a wired PC connected to the RBR.

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

     

    What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?


    Mikems wrote:

    I bought an RBR750 a few months ago and checked my speed from ORBI speed test.  It shows 575 which is good since I have around 500.  Then I ran several tests from the internet and they show under 200.  Why is this so slow?  What can I do?  I purchased from Costco so I could return it?