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Forum Discussion
neknek
Jul 02, 2022Star
RBR750 updated to new firmware, RBS750 not auto-updating. Unable to manually log into satellites.
Hey all, my RBR750 updated to V4.6.8.5_2.1.9 but the satellites are still at V4.6.8.2 and refuse to update on their own. I can't log into them to do a manual update as the admin/password combo fails. I have tried to change the RBR750 password through the web page but it refuses, telling me my admin password is wrong. I can't force a reset of the password using my security questions either. Any device on my network is able to log into the admin page without a password, even after 'logging out'. So, how is one supposed to force a password reset on the system and get the satellites to respond to that new password. PLEASE don't tell me that a full factory reset of the entire system is the right choice, as that is simply asinine and should not be Netgear's answer to everything.
At least I bought this system from Costco so can just get my money back and go buy a real system somewhere else. Getting so exhausted with Netgear.
13 Replies
Is it possible to access the satellite web pages using a blank password (as on the router)?
Although it is not possible to log directly into each satellite web page (my preferred method for updating satellite firmware), what happens when using the router Firmware Update and selecting the Manual tab?
As long as it is possible to access the admin web site on the Orbi without a password, it might be a good idea to save a copy of the config before things get worse. There is a tool that will decode the config file into plain text.
https://github.com/Fysac/orbicfg
Sorting the text output will reveal the key information for a factory reset: the entries in the LAN Setup table. There is one entry for each device that look like this:
reservation1=192.168.1.2 20:25:64:0F:BA:xx Mikes HP reservation10=192.168.1.11 E0:37:BF:AB:F5:xx Sony Blu Ray DVD reservation11=192.168.1.12 B8:C7:5D:52:02:xx Teds iPod reservation12=192.168.1.13 54:62:E2:36:94:xx Teds iPad reservation13=192.168.1.14 A0:18:28:B5:D3:xx Ted iPhone reservation14=192.168.1.15 30:AE:A4:6C:C8:xx Simplisafe Base Unit reservation15=192.168.1.16 DC:A2:66:28:E2:xx Family Room TV reservation16=192.168.1.17 DC:0E:A1:BB:6D:xx John Acer Ethernet reservation17=192.168.1.18 84:4B:F5:0A:DA:xx Linux Mint WiFi reservation18=192.168.1.19 38:78:62:07:07:xx Bills Sony Phone reservation19=192.168.1.27 B8:27:EB:40:F4:xx Mark Linux Pi ether reservation2=192.168.1.3 20:25:64:0E:1A:D2:xx Teds HP reservation20=192.168.1.28 B8:27:EB:15:A1:xx Bills Linux Pi WiFi
When I get truly desperate and have reached the end of my options and have to do a factory reset, I use this information to set up the device reservations before changing the WiFi SSID/password to the desired values. This keeps my WiFi devices from connecting to the Orbi and getting random IP assignments before the system is 'ready' for them. (Because I have been disorganized when adding devices, I usually take this occasion to enter them into the LAN Setup table in order by IP address.
Might need to downgrade the RBR back to v.2 first, then see if you can update the RBS then.
Be sure to remember to udpate the RBS first BEFORE updating the RBR.
neknek wrote:
Hey all, my RBR750 updated to V4.6.8.5_2.1.9 but the satellites are still at V4.6.8.2 and refuse to update on their own. I can't log into them to do a manual update as the admin/password combo fails. I have tried to change the RBR750 password through the web page but it refuses, telling me my admin password is wrong. I can't force a reset of the password using my security questions either. Any device on my network is able to log into the admin page without a password, even after 'logging out'. So, how is one supposed to force a password reset on the system and get the satellites to respond to that new password. PLEASE don't tell me that a full factory reset of the entire system is the right choice, as that is simply asinine and should not be Netgear's answer to everything.
At least I bought this system from Costco so can just get my money back and go buy a real system somewhere else. Getting so exhausted with Netgear.
Can anyone provide a link to the FIXED V4.6.8.2 firmware for the RBR750? I don't want to start this shambles all over again when I try to downgrade the router unit.