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Forum Discussion
RBR750 where the system will randomly reset/reboot itself a few times a week
I've been having a similar issue with my RBR750 where the system will randomly reset/reboot itself a few times a week (literally just happened a few moments ago). This started happening after the latest firmware update, and it also follows rock-solid performance on the previous firmware. Yes, I did a full factory reset after installing.
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Does the front LED turn PINK or blink WHITE when this happens?
Do you have Ipv6 enabled?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.How was FW updated on the system? Updated via Auto Update or manually?
Has a power off for 1 minute then back ON with the ISP modem and router and satellite(s) been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.How many RBS are deployed?
What is the size of your home? Sq Ft?Try disabling the following and see:
Armor, Guest Network, Smart Parental Controls or Circle, IPv6, Protection Engine, Traffic Meter.
What channel configurations are currently set on the router?
