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Forum Discussion
metalgr9
Jun 22, 2025Aspirant
RBR750 Wi-Fi intermittently goes out, wired connection is fine
Currently running the latest firmware per the Orbi app (v7.2.715). The wifi network from my Orbi router will go out for 30 mins to several hours a couple times a week. This started happening a couple...
metalgr9
Jun 25, 2025Aspirant
Thank you for the thorough response. This is my gateway :AT&T Gateway
When I first set up the Orbi router and one satellite, I disabled the 2.4 GHz and 5 GHz radios on the gateway. I also set up ISP passthrough and disabled the cascaded router setting. I also set up the router as an AP. Until the last couple months, I've had no issues with my setup.
Wired connectivity is fine through the router. The gateway configuration page (192.168.xxx) shows the gateway as functioning normally during these wireless outages. The outages affect both the router and satellite.
I've got a 2200 sq ft house. The satellite is at least 30 ft from the router, and the device upload/download speed when connected to the satellite is just as good as my devices connected to the router.
I have my router set to auto channel access.
FURRYe38
Jun 25, 2025Guru - Experienced User
Ok, thank you for the info.
Ya for the ATT gateway, be sure that your not using IP Pass thru for the Orbi system in AP mode. Just only for router mode.
Is the Gateway IP address 192.168.1.1 on it's LAN side?
What is the IP address seen on the RBRs LAN side?
Does the front LED on the RBR turn PINK when this happens?
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.