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Malp's avatar
Malp
Follower
Mar 09, 2025
Solved

RBR850 + 2xRBS850 Satellite Firmware Update Issue

Hi there!

 

I had some issues with connectivity so I took the plunge and reset my RBR850, then updated the firmware finally to 7.2.7.15_5.1.16.  The 2x RBS850s connected without issue but I cannot get them to see a firmware update through the RBR web portal automatically.  I opted to try manual but when I go to the web portals for each of my Satellites, they will not accept any known credentials.  I tried admin + password, the admin + admin password for the router, and admin + the wifi password for the router, and nothing worked.  They are stuck on version 4.6.9.11.

 

On the satellites I tried power cycling them, factory resetting them, syncing through ethernet and wireless, even generating a new backhaul password.  They connect fine to the router but I cannot get in them through any known means to update the firmware.

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