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parkdj808's avatar
parkdj808
Aspirant
Aug 19, 2023

RBR850 and RBS850 Connection Drop

I have an RBR850 and two RBS Satellites and AT&T gigabyte internet.
My modem and RBR850 have to be in a corner office of the 3000 sqft house. The first RBS850 is connected via backhaul/Ethernet cable and is 30’ from the router. The second RBS850 is 30’ from the other satellite and 50’ from the router.

When I walk around the house too quickly with my iPhone 14Pro, I often lose connection in rooms where the satellites are. I cannot sign back on to the wifi unless I walk back the the router room. If I walk very slowly (like unnaturally) to the satellite rooms, then I do not lose connection. Can anybody suggest help? Is the problem that the second satellite is 50’ from the router? Do all satellites need to pull signal from the router? Or can my second satellite pull signal from the first satellite that is only 30’ away?

4 Replies

  • Be sure your iPhone is NOT set to hide its IP address via Apple's "Private WiFi Address". If this is selected on your iPhone, odd things occur when shifting between nodes of your mesh system. I also suggest reserving IP addresses on your ORBI for all your home's WiFi devices. Good Luck!

    • parkdj808's avatar
      parkdj808
      Aspirant
      Thank you! I had done that already. Sometimes when I would get disconnected, I would toggle that mode and it would allow me to jump back on the wifi without walking to the router room. However it did not continue to work every time and since I have had that setting off completely but still have my issues of beings signed off when walking too quickly to other rooms with satellites.
      • tucsontico's avatar
        tucsontico
        Virtuoso

        Another option is to "Forget This Network" on your iPhone. Power off your phone for a minute, then power it back on and login to your ORBI 850 network. Again, I recommend setting IP reservations on your RBR850 for all your devices.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    50' could be a bit too far. Try 40'.

    Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings

     

    For that size of home, you may have one to many RBS deployed and the phone maybe having a hard time locking on to one particular signal and ping ponging around.   https://youtu.be/UR0viMLISz4

    Can you turn OFF one RBS for now and observe the behavior with just the RBR and one RBS running? 


    parkdj808 wrote:
    I have an RBR850 and two RBS Satellites and AT&T gigabyte internet.
    My modem and RBR850 have to be in a corner office of the 3000 sqft house. The first RBS850 is connected via backhaul/Ethernet cable and is 30’ from the router. The second RBS850 is 30’ from the other satellite and 50’ from the router.

    When I walk around the house too quickly with my iPhone 14Pro, I often lose connection in rooms where the satellites are. I cannot sign back on to the wifi unless I walk back the the router room. If I walk very slowly (like unnaturally) to the satellite rooms, then I do not lose connection. Can anybody suggest help? Is the problem that the second satellite is 50’ from the router? Do all satellites need to pull signal from the router? Or can my second satellite pull signal from the first satellite that is only 30’ away?