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Forum Discussion
swamprat96
Jan 02, 2026Aspirant
Rbr850 does not recover from internet drop
I'm still on fibre to the node so I use a modem in bridge mode with an Ethernet cable direct to the orbi router. Essentially the orbi authenticates the connection but the modem translates.
Every so often the orbi drops the internet even though the modem shows a solid connection. The unit flashes white for a while then goes a solid purple requiring a reboot to restore the connection. Note that the modem does not need a reboot but I have found that rebooting both means the service stays up longer than if I just boot the orbi.
Firmware is right up to date and it's done this since new. I've ended up building a watchdog that boots the orbi after 5 minutes of no internet but really should this be necessary?
1 Reply
- FURRYe38Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.IPv6 enabled on the RBR?
What Which ISP are you with?
What WAN side protocol does the ISP use? DHCP? PPPoE?
Does this happen if you leave the ISP Modem/ONT in router mode?