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RBR850 loses management access after power outage
After a power outage my RBR850 loses the management access. The Internet still works - all devices are connected and working and I can remotely access household published services from the Internet. ...
Thanks. This makes no difference. Given the router isn’t publishing a http port I can’t access it through the web browser.
What FW is loaded on the RBR?
Is IPv6 enabled on the RBR?
Using ISP DNS addresses or custom DNS addresses?
What is the model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What FW is loaded on the RBR? none
Is IPv6 enabled on the RBR? no
Using ISP DNS addresses or custom DNS addresses? ISP
What is the model# of the Internet Service Providers modem/ONT the NG router is connected too? Archer VR1600v
What FirmWare version is loaded on the RBR?
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.Static IP Address Configuration for AP Mode | NETGEAR Communities
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...Hello cjf191,
Welcome to the NETGEAR Community!
I understand that you are having issues accessing the admin portal for your RBR850.
These issues are generally caused by incompatibility within the web browser due to changes done within the browser.
Please try using a different browser to access your admin portal. Other users have been successful with using Mozilla Firefox or Safari.
Best,
Kevin
NETGEAR Team
