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RBR850 WAN stuck on 100m/full
I have owned this router for a while now and for the most part, have not had any issues with it. Lately I've noticed some lagging on certain devices and after doing a speed test on multiple devices, I noticed it seemed capped at 100Mbps. After looking at my modem and the router, I noticed the problem is the modem's ethernet port is stuck at 100M/Full. I've tried doing a reset and new cables with no luck. I also tried going back to previous firmware version as I have had experience where firmware updates have caused issues. Never had this issue before and can't seem to find any help on the net.
Any advice is greatly appreciated as the router is no longer covered under support and I really don't want to go out and buy a new router.....which is probably what support would end up telling me anyways.
Thanks,
Jeremy
14 Replies
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What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System- I did all of this…..multiple times last night.
Still no luck!!
did you try a cat 6 cable?
Also, did you try connecting a PC directly to your modem to see if its a modem port issue?
