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Forum Discussion
(RBR850/RBS850) - Wifi constantly dropping from all devices
Any update to this? I've had the exact same issue you described (regularly experiencing all devices dropping wifi connection from satellite but devices connected to the satellite via hardwire maintain their connection). Netgear replaced the first satellite thinking it was a hardware issue, but I'm having the exact same issue with the replacement.
8 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Firmware: V4.6.8.5 on both (manually updated, downloaded the RBR and RBS latest versions from Netgear support site). Issue was present before and after update.
Modem: Moto MB8600
Home size: 3800 sq ft
Distance: >30 ft but connected via hardwire. Connection = Modem > RBR > NG GS116NA unmanaged switch > RBS
Channels: Auto for 2.4, tried all available channels for 5 GHz but no change has resulted in a fix.
Neighbors: No neighbors within ~400 ft.
Set manual channel 1 and 40
Set CTS to 2347
Turn down the power from 100% to 50% on the RBR.
What CAT# lan cable is being used between the RBR, Switch and RBS?
