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Forum Discussion
ZenGorilla
Jun 22, 2025Follower
RBR860 2.4 GHz channel Stopped Working
A few days ago, All three routers started showing a solid Magenta light. I rebooted several times and now all three show no light other than the green LED light on the back. More importantly, since t...
FURRYe38
Jun 22, 2025Guru - Experienced User
Do you have 3 RBRs or 1 RBR and 2 RBS?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
What channel configurations are currently set on the router?
Has a power off for 1 minute then back ON with the ISP modem and router and satellite(s) been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Orbi Systems Manual Factory Reset Process | NETGEAR Communities
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface