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Forum Discussion
CMoneyTrading
Nov 24, 2022Aspirant
RBRE960 Firmware upgrade unable to process
See pic.
When I go to orbilogin.com and try to upgrade the firmware on the router, the site keeps checking for the satellites and never finishes. I've tried in Chrome and other browsers.
So then I dl'd the manual zip file for the upgrade here: https://www.netgear.com/support/product/RBRE960B.aspx#download
When I try to manually add the file, the site says 'firrmware upgrade failed. Please check your file'.
Is there some workaround to get the firmware to upgrade?
TIA
5 Replies
You can manually update.
I'd highly recommend updating the satellites first and then the router.
- CMoneyTradingAspirant
I tried manual as well and it failed.
What notice is it giving you for why it failed?
How are you attempting this? (device, process, etc)
Are you making sure you extract the downloaded firmware prior to uploading it to the satellites/router?
Try putting all the RBS in the same room as the RBR and try updating them one at a time. Turn them ON one at a time. Manually update the RBS using the RBS web page to send the FW file to the RBS.