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Forum Discussion
evantdavies
Apr 19, 2026Aspirant
RBR/W760 Firmware
latest RBR760 / RBS760 Firmware Version 6.3.8.11 https://kb.netgear.com/000070428/ my router and satellite have. V6.3.8.11_1.4.83 V6.3.8.5 online update does not detect an update I downlo...
Snorkel512
Apr 24, 2026Aspirant
Yes. I am using the same credentials for RBR and RBS which are Username=admin and Password=<password>. The credentials are not rejected but the result is a blank window or a window with the login dialog displayed again. I am trying to attach a screenshot but it is not uploading.
FURRYe38
Apr 24, 2026Guru - Experienced User
Ok.
Ya attatching or coping and pasting pictures in the post isn't working currently. You can post up on a cloud are and post this link if you have time.
If the RBS are connected to the RBR, you might do a full on factory reset and setup form scratch. During the walk thru with a PC and web browser, the system will check for a FW update and if seen, would get applied then. Should update the RBS. I recommend bringing the RBS to same room or near by the RBR so you can see the RBS front LEDs processing during this, once all is updated, you can return them to there remote locations.
Follow this guide to do the factory reset:
Orbi Systems Manual Factory Reset Process | NETGEAR Communities