I have this exact same problem (have had it now for several months) and it is so annoying. Only the devices connected to my satellite on the far side of the house and back deck (TV) are affected. It will disconnect at random times all thru the day. Usually only for a few seconds but enough to destroy a zoom meeting or make watching TV difficult. Something needs to be done to fix this. I have completely reset my entire system and nothing is helping at all.

KevinLiT Even though the RBS is the same one used on the RBK 7 series, the FW for the RBK series is not compatible with the CBR FW. Thus the FW for the RBS that comes with the CBR needs to keep in sync and flow with that the CBR gets. So any FW for the RBS that comes with the CBR750 should be downloaded from the CBK752 series web site for both CBR and RBS units: https://www.netgear.com/support/product/cbk752.aspx#download We've seen problem with using RBS FW from the RBK system that causes problems when used with a CBR750 thats not on the same FW level. So its not recommended to use the specific RBS FW from the RBK units when the RBS is with a CBR750.

My satellite continues to randomly disconnect all throughout the day. Is there a fix for this? It has been going on for months!

Are you still on this version of FW? There is newer FW available: https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR750-RBS750-Firmware-Version-4-6-8-5-Released/td-p/2234741/jump-to/first-unread-message What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? What is the size of your home? Sq Ft? What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡 cpmassen wrote: My satellite continues to randomly disconnect all throughout the day. Is there a fix for this? It has been going on for months!

This is the satellite firmware Satellite RBS750 Living Room Satellite V4.6.5.14 No New Firmware Available I am using xfinity for my ISP and I have the ORBI CRB 750 with the built in cable modem. Router CBR750 CBR750 V4.6.5.8 No New Firmware Available 3100 square foot home. And the satellite is 30 feet (maybe a few more) away from the main unit.

What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.Any Wifi Neighbors near by? If so, how many? Has a factory reset and setup from scratch been performed since last FW update? Set CTS to 2347 The CBR and RBS750 are apart of the CBK752 system, thus we've moved into the right forum location for your system. Also this is the support and FW download back for both the CBR750 and RBS750 that comes in the CBK752 kit: https://www.netgear.com/support/product/cbk752.aspx#download This is not be confused with the RBS that comes in the RBK752 kit. These are different thus FW is different as well.

RBS 750 Constantly disconnecting | NETGEAR Communities

27 Replies

cpmassen
Apprentice
Jul 19, 2022
My satellite continues to randomly disconnect all throughout the day. Is there a fix for this? It has been going on for months!
- FURRYe38
  Guru
  Jul 19, 2022
  Are you still on this version of FW?
  
  There is newer FW available:
  
  https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR750-RBS750-Firmware-Version-4-6-8-5-Released/td-p/2234741/jump-to/first-unread-message
  
  What Firmware version is currently loaded?
  What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
  
  What is the size of your home? Sq Ft?
  What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
  https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
  
  cpmassen wrote:
  
  My satellite continues to randomly disconnect all throughout the day. Is there a fix for this? It has been going on for months!
  - cpmassen
    Apprentice
    Jul 19, 2022
    This is the satellite firmware
    
    Satellite RBS750 Living Room Satellite V4.6.5.14 No New Firmware Available
    
    I am using xfinity for my ISP and I have the ORBI CRB 750 with the built in cable modem.
    
    Router CBR750 CBR750 V4.6.5.8 No New Firmware Available
    
    3100 square foot home. And the satellite is 30 feet (maybe a few more) away from the main unit.

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RBS 750 Constantly disconnecting