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Forum Discussion
RBS 860 - ethernet disconnects
Hey everyone,
Wanted to see if anyone has ideas on the cause. I have no issues with the RBR860. Recently purchased a RBS860 to improve the connection at the back of the house approx. 1500 sqft. The satellite is in the office and wireless is working as intended. I hardwired my pc with a Cat 6 and the stability of the connection is unbearable hardwired. I get frequent disconnects when gaming and last night it was not functional, would oscillate between being connected and disconnected. Switched back to wireless and now having no issues. I have tested the Cat 6 and the PC port (both were working before we bought the Orbi setup).
RBR860 Firmware V7.2.6.21
RBS860 Firmware V7.4.4.9
15 Replies
RBS FW version should be same as whats on the RBR:
Try updating the RBS to same version of FW. After the FW is applied and RBS seems ready, power OFF the RBS for 30 seconds then back ON.
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰What channel configurations are currently set on the router? ️
Firmware is now matching between RBR to RBS to V7.2.6.21
Approx. 25-30 feet, there are three walls between.
Let me know if this is the info you are requesting regarding channel configurations:
AX enabled 2.4 GHz and 5 Ghz
2.5 GHz channel: Auto
5 GHz channel: 40
Also have the IoT Network enabled and most of our smart devices are connected through that 2.4 GHz only
Let us know if that fixes things...
