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May 29, 2025Aspirant
RBS850 reboot randomly with RBR850 WiFi signal drops
Hi, I have had an RBR850 and two satellites for five years running in AP mode, with no problems until recently. Firmware updates are set to install automatically. Since last week, I’ve been ...
- May 30, 2025
Today, everything is perfect.
I managed to reinstall my two satellites in their original positions, and now the RBR and both RBS units are working fine.
To sum it up from my experience:
- If something strange is going on while supposedly nothing has changed, the first thing to do is reboot the entire Orbi system and your router, in the correct order.
- If that doesn’t help, try switching between Router mode and AP mode to see if it makes a difference.
- → In my case, the system was stable in Router mode, but completely unstable in AP mode — there was an issue between my router and the RBR.
- I had already checked the hardware: cables, connections, etc. Everything was fine — so that wasn’t the problem.
- I had set a static IP for the RBR a long time ago, but for some unknown reason, my router changed the MAC address of the RBR at some point (probably last week).So check the MAC address on your router, not just the IP address.
- → This caused a conflict with the static IP rule and led to completely erratic behavior from the Orbi system.
- Also, there’s a minor bug in the French interface of the Orbi management web page: When setting a static IP in AP mode, the popup window doesn’t appear.In the English version, it works just fine.
Finally, I’d like to say that this forum is great, with very responsive members who helped me see more clearly through this frustrating fog of network issues.
Thanks again, truly.
FURRYe38
May 29, 2025Guru - Experienced User
Do both RBS exhibit this issue?
Does the front LED on the RBR turn PINK or blink white as well when this happens?
What is the Mfr and model# of the host router the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
How is the RBR configured for AP mode? Dynamic or Static?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Any downgrade in FW on the system would need a Factory reset and setup from scratch. Also problems seen after a FW update would also need a factory reset and setup from scratch to check the problems: Orbi Systems Manual Factory Reset Process | NETGEAR Communities
Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. I normally use 1 and 40 with my system.
I had my 850 series with two RBS online, both wireless and ethernet connected for 30 days and saw no issues on current version of FW v.15