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riko's avatar
riko
Aspirant
Jul 07, 2021
Solved

RGR850 shows empty device and satellite list...

Hi,

i have a RBK853 system installed in my home running in AP mode...behind a web-router from my ISP(3 webgate). On the RBR there is also a lan cable connecting my wired computers. Firmwareversion of the RBR is V3.2.18.1_1.4.14

The RBR850 shows in the status page 2 satelits and 24 connected devices...but if i click the button to show the devicelists it is empty... also no satellit is shown.

If i login to the satellits directly i can see the connected devices.

Does anyone have seen this or know what could be the reason?

  • Ok.. so i have now connected my network as it was before i had my ORBI RBK853 system...

    The ISP modem(placed on 2nd floor) is connected to the cable which goes to the wired network (switch). ISP modems WLAN and DHCP is off.

    DHCP is running in the wired network on a mac because of IP reservations for some special WLAN devices...i cant do this in the IPS modem.

    The RBR is now connected to a switch in the wired network on 1st floor...same place where my old AP was connected...

    All is now working as ist should... and i am now free to place my RBR where it best fits...

    Tomorrow i will position and sync my 2 satellits ... one on the 2nd floor and one on the ground floor...

    Hopefully it works this way in the end...

     

22 Replies

    • riko's avatar
      riko
      Aspirant

      I am using safari ... will test it with other browser in a few minutes... but in the beginning of setup i have seen the satellit and devicelist...

      • Let us know what the other browsers do...

        Possible reset maybe needed if they show same thing...