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Solved
RPRE960 Speed test AOK but not Interent acces for any client
My customer has the RBRE960 with 1GB Frontier FIOS service. All current clients have no Internet access. I added my cell to the network in order to test.
DHCP AOK, Ping AOK, Speed test @ near 1GB.
But, existing clients are all blocked from Internet.
Rebooted all ORBIs and re-sync. No joy.
Speed test from ORBI app @ neat 1GB up/down
Tested with Armor Of. Same result.
I can find no instance of anything blocked on APP.
On a Win 11 PC with Ethernet connect Shows that Internet OK on IV4 but Ping to everything fails.
Lights on but non one home.
Anyone have an idea of what's going on?
Thanks in avance
KAOSKen
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
11 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Both wired and wireless devices can't get internet access?
Doe the RBRs web page show GOOD status for Internet access on the Basic tab in a web web browser?
I am not on site right now.
ISP is Frontier FIOS. No clue on ONT make model. Doubt an issue as nothing changed for months and Network TV AOK.
Don't have the firmware version. Product has worked flawlessly for 6 month or more.
Neither existing WIFI or Ethernet clients have Internet access.
My own CELL connected as a new client. Speed test @ 1GB up and down.
The RBRE960 is connected directly to the ONT.