My satellite failed latest autoupdate and the device is now blinking red power led. What to do?

Pressing the reset button in back for 15 seconds then release doesn't clear the RED LED in back? Last resort would be to do a 30-30-30 reset on the RBS to see. If this fails then the RBS probably needs to be replaced.

Hello Furry, thank you the reply.I tried Tftp method using windows cmd and. Tftp64 software. Both method failed.But i successfully recovered the satellite by using Nmrflash utility. I used latest V.31 to recover. My satellite now connected to router and network. My home devices are connecting to this satellite. However the version showing is still V.21. From Orbi app and web console. I checked for update and shows no new update. My other device at v.31 and this one is still on v.21. Why is it like this? I am afraid to manually update. If the firmware again corrupted, ?

If you can get to the RBS that has v.21 on it and access it web page, then manually update to v.31 by downloading the RBS FW file and sending the .CHK file to the RBS web page.

Are you suggesting this method or other.? 1. Connect this satellite to laptop via LAN and access the satellite console page using its IP and upload the firmware? or 2. Connect to router via LAN cable and using router console page and update this satellite alone manually. Another doubt, why my the router is not showing update for this satellite which checking using orbi app or web console.?

Satellite failed latest update | NETGEAR Communities

14 Replies

FURRYe38
Guru
Apr 24, 2024
Pressing the reset button in back for 15 seconds then release doesn't clear the RED LED in back?

Last resort would be to do a 30-30-30 reset on the RBS to see.
If this fails then the RBS probably needs to be replaced.
- Ajujdeorbiuser
  Aspirant
  Apr 24, 2024
  Hello Furry, thank you the reply.
  I tried Tftp method using windows cmd and. Tftp64 software. Both method failed.
  But i successfully recovered the satellite by using Nmrflash utility. I used latest V.31 to recover. My satellite now connected to router and network. My home devices are connecting to this satellite. However the version showing is still V.21. From Orbi app and web console. I checked for update and shows no new update. My other device at v.31 and this one is still on v.21. Why is it like this? I am afraid to manually update. If the firmware again corrupted, ?
  - FURRYe38
    Guru
    Apr 24, 2024
    If you can get to the RBS that has v.21 on it and access it web page, then manually update to v.31 by downloading the RBS FW file and sending the .CHK file to the RBS web page.

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Satellite failed latest update